Visitor Experience Assistant

This is a front-line position requiring maturity, ability to take responsibility, and an outgoing personality.

Part-time 4 days/week (7.5 hours/day approx. 10 a.m. – 5 p.m.)
Weekend work required.

The position is seasonal and part-time. The successful candidate will work Sundays through Wednesday, 9:30 a.m. to 5:30 p.m.; the position runs from mid-May through October 27. 

Job Duties:

To staff museum welcome desk, including:

  • Greet and orient visitors
  • Complete sales transaction for museum admissions and gift shop sales
  • Provide travel information as needed
  • On guided tour days, provide assistance to tour guides and tour attendees as needed
  • Compile daily use records
  • Accomplish light housekeeping duties as needed (stocking restroom supplies and periodic sweeping and glass cleaning)

To manage gift shop, with assistance from the Museum director:

  • Purchase new inventory (books and collections-related items) as directed
  • Maintain up-to-date inventory records
  • Maintain inventory supply of best-selling items
  • Develop and maintain engaging shop displays

To provide daily site access and security, including:

  • Unlocks and locks museum education center and outbuildings
  • Monitors operation of AV components in education center exhibits
  • Monitors functionality of security and safety systems
  • Provides light housekeeping/collections care as needed
  • Communicates safety, maintenance and program needs to supervisor in a timely fashion

Assists with other assignments as requested. These may include (and are not limited to) the following:

  • Miscellaneous office support
  • Public Relations & Marketing, including social media support, maintain mailing lists, assist with bulk mailings
  • Assistance with programs and special events
  • Collections Management including research and cataloging

Required Skills and Abilities:
  • Comfort with and talent in working with the public, including all ages and abilities.
  • Computer proficiency including word and data documents (Microsoft Word and Excel a plus.)
  • Highly organized and a team player.
  • A self-starter and one who is comfortable with taking assignments.
  • Willingness to work both alone and in a fast-paced environment.
  • Ability to stand on feet for extended periods of time (up to one hour)
  • Ability to walk on uneven ground (over mowed grass and on dirt, gravel and woodchip paths)
  • Ability to maneuver multiple stairs and ramps made of wood and stone

Recommended and Preferred

  • An appreciation of Vermont and American history, agriculture and art.
  • Experience in museums or education and/or working with the public.

Rokeby Museum is an equal opportunity employer dedicated to fostering diversity within our organization.
For more information and to apply, email