Visitor Experience Assistant

This is a front-line position requiring maturity, ability to take responsibility, and an outgoing personality.

Part-time 4 days/week (7.5 hours/day approx. 10 a.m. – 5 p.m.)
Weekend work required.

The position is seasonal and part-time. The successful candidate will work Sundays through Wednesday, 9:30 a.m. to 5:30 p.m.; the position runs from mid-May through October 27.

Job Duties:

To staff museum welcome desk, including:

Greet and orient visitors
Complete sales transaction for museum admissions and gift shop sales
Provide travel information as needed
On guided tour days, provide assistance to tour guides and tour attendees as needed
Compile daily use records
Accomplish light housekeeping duties as needed (stocking restroom supplies and periodic sweeping and glass cleaning)

To manage gift shop, with assistance from the Museum director:

Purchase new inventory (books and collections-related items) as directed
Maintain up-to-date inventory records
Maintain inventory supply of best-selling items
Develop and maintain engaging shop displays

To provide daily site access and security, including:

Unlocks and locks museum education center and outbuildings
Monitors operation of AV components in education center exhibits
Monitors functionality of security and safety systems
Provides light housekeeping/collections care as needed
Communicates safety, maintenance and program needs to supervisor in a timely fashion

Assists with other assignments as requested. These may include (and are not limited to) the following:

Miscellaneous office support
Public Relations & Marketing, including social media support, maintain mailing lists, assist with bulk mailings
Assistance with programs and special events
Collections Management including research and cataloging

Required Skills and Abilities:

Comfort with and talent in working with the public, including all ages and abilities.
Computer proficiency including word and data documents (Microsoft Word and Excel a plus.)
Highly organized and a team player.
A self-starter and one who is comfortable with taking assignments.
Willingness to work both alone and in a fast-paced environment.
Ability to stand on feet for extended periods of time (up to one hour)
Ability to walk on uneven ground (over mowed grass and on dirt, gravel and woodchip paths)
Ability to maneuver multiple stairs and ramps made of wood and stone

Recommended and Preferred

An appreciation of Vermont and American history, agriculture and art.
Experience in museums or education and/or working with the public.

Rokeby Museum is an equal opportunity employer dedicated to fostering diversity within our organization.
For more information and to apply, email director@rokeby.org.