Visitor Experience Assistant

This is a front-line position requiring maturity, ability to take responsibility, and an outgoing personality.

Part-time 4 days/week (7.5 hours/day approx. 10 a.m. – 5 p.m.)
Weekend work required.

The position is seasonal and part-time. The successful candidate will work Sundays through Wednesday, 9:30 a.m. to 5:30 p.m.; the position runs from mid-May through October 27. 

Job Duties:

To staff museum welcome desk, including:

  • Greet and orient visitors
  • Complete sales transaction for museum admissions and gift shop sales
  • Provide travel information as needed
  • On guided tour days, provide assistance to tour guides and tour attendees as needed
  • Compile daily use records
  • Accomplish light housekeeping duties as needed (stocking restroom supplies and periodic sweeping and glass cleaning)

To manage gift shop, with assistance from the Museum director:

  • Purchase new inventory (books and collections-related items) as directed
  • Maintain up-to-date inventory records
  • Maintain inventory supply of best-selling items
  • Develop and maintain engaging shop displays

To provide daily site access and security, including:

  • Unlocks and locks museum education center and outbuildings
  • Monitors operation of AV components in education center exhibits
  • Monitors functionality of security and safety systems
  • Provides light housekeeping/collections care as needed
  • Communicates safety, maintenance and program needs to supervisor in a timely fashion

Assists with other assignments as requested. These may include (and are not limited to) the following:

  • Miscellaneous office support
  • Public Relations & Marketing, including social media support, maintain mailing lists, assist with bulk mailings
  • Assistance with programs and special events
  • Collections Management including research and cataloging

Required Skills and Abilities:
  • Comfort with and talent in working with the public, including all ages and abilities.
  • Computer proficiency including word and data documents (Microsoft Word and Excel a plus.)
  • Highly organized and a team player.
  • A self-starter and one who is comfortable with taking assignments.
  • Willingness to work both alone and in a fast-paced environment.
  • Ability to stand on feet for extended periods of time (up to one hour)
  • Ability to walk on uneven ground (over mowed grass and on dirt, gravel and woodchip paths)
  • Ability to maneuver multiple stairs and ramps made of wood and stone

Recommended and Preferred

  • An appreciation of Vermont and American history, agriculture and art.
  • Experience in museums or education and/or working with the public.

Rokeby Museum is an equal opportunity employer dedicated to fostering diversity within our organization.
For more information and to apply, email

Rokeby is currently closed for the season, but will be opening for the season on May 9th. Stay tuned!